• Treasure Truck Field Ambassador

    Location US-TX-San Antonio
    Posted Date 2 weeks ago(11/3/2018 3:45 PM)
    Job ID
    Company/Location (search) : Country (Full Name)
    United States
  • Job Description

    Treasure Truck is hiring! We are currently hiring for enthusiastic and outgoing part-time field ambassadors in your city. As a field ambassador you will be responsible for engaging and delighting customer’s in-person on a daily basis.

    What does a Field Ambassadors do?
    Our associates personally connect with, laugh with and uplift the lives of our customers - in a very cool truck – even if just for a few moments. Their work goes beyond fulfilling customer orders; it’s about creating a moment of connection with every customer.

    Associates are Amazon and Treasure Truck brand ambassadors! They cheerfully and energetically do the following: greet customers, answer questions; fulfill orders; and finally, have fun and interact with customers. They make the experience seamless and easy, while providing delight in their otherwise busy day.
    Specifically, you will need the following skills:

    · Problem Solving:
    o Ability to think on your feet to make a quick decision
    o Create alternative solutions
    o Being able to pivot at a moment’s notice
    · Operational Logistics:
    o Ability to use Amazon warehouse management software and tools
    o Detailed understanding of warehouse processes
    o Ability to communicate with internal and external individuals, to ensure proper performance
    o Comply with company policies and procedures i.e. FC rules and regulations
    o Plan routes to create a schedule for current months offer

    · Truck Operations:
    o Inspect for any mechanical or safety issues
    o Perform preventative maintenance
    o Safely load and unload pallets onto truck
    o Refuel and clean vehicle
    o Ability to drive, maneuver, and direct the truck
    o Able to safely drive the truck

    · Customer Relations:
    o Welcoming of all customers
    o Assist with customer questions, comments, and/or concerns
    o Creating a positive customer experience
    o Outgoing and approachable mentality

    Basic Qualifications

    · Completed high-school diploma or GED equivalent
    · Ability to work part-time; current commitment of max. 29 hrs per week
    · Ability to work a flexible schedule, meeting customer needs i.e. working days can be Tuesday one week and Saturday another week.
    · Experience in role responsible for personal interactions with customers on a daily basis
    · Experience in promotional event creation and execution
    · Ability to lift up to 49lbs with or without reasonable accommodation
    · Possess a valid driver's license and pass Amazon Motor Vehicle Check.
    · Able to stand and walk for up to 10-12 hours a day with or without reasonable accommodation

    Preferred Qualifications

    · 2+ years of experience in a retail or customer-facing environment
    · Bachelor’s degree in English, Literature, Creative Writing, Playwriting or equivalent experience
    · Prior experience working on a merchandising/brand ambassador team for a well-regarded consumer brands
    · Demonstrates integrity and is widely trusted
    · Sense of humor
    · Passion for Amazon and commitment to delighting customers
    · Excellent written and verbal communication skills complemented with the ability to problem solve independently
    Amazon is an Equal Opportunity-Affirmative Action Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation

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