• Support Engineer

    Location US-WA-Seattle
    Posted Date 2 months ago(11/5/2018 8:00 AM)
    Job ID
    Company/Location (search) : Country (Full Name)
    United States
  • Job Description

    Have you ever thought about helping U.S. Intelligence Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using the latest cloud computing technologies?
    Amazon Web Services is a dynamic and rapidly growing business within Amazon.com. We are building some of the largest and most complex distributed systems in the world, and we need world class people to help us implement and operate them.

    The AWS Government Cloud Solutions Operations team is looking to hire highly motivated, best-in-class hands-on systems engineers. The Operations team drives stability and sustainability of next-generation tooling to discover innovative ways to automate and standardize our software deployment process.

    Systems engineers within our team are instrumental in creating, automating, deploying, operating and scaling a massive always-on distributed system. We are seeking passionate engineers with strong systems engineering skills who pro-actively automate away problems and constantly look to improve the quality of service.

    The ideal candidate will have thrived in operating complex systems, diagnosing and resolving the hardest corner case problems. You are fast on your feet and excited by the challenge of working in a hyper-growth environment where priorities shift quickly. In addition to your Linux systems skills, you will be very comfortable with networking & database technologies. You must be able to triage situations quickly and work equally well with internal engineers and external customers to bring about swift problem resolution in ways that persist and are reusable for multiple services.

    Basic Qualifications

    • BS Computer Science or other technical degree and related experience
    • 1+ year experience running and maintaining a 24x7 production environment
    • 1+ years of experience in operating systems administration or software development
    • 1+ year experience with support procedures and methodologies for production computing environments
    • 1+ year experience supporting service-oriented architecture and web services
    This position requires that applicant selected be a U.S. citizen and obtain and maintain a TS/SCI US Government clearance with polygraph.

    Preferred Qualifications

    • Experience with very large, high-throughput distributed systems
    • Systems Administration in a Linux/Unix environment
    • Excellent troubleshooting skills
    • Excellent documentation skills
    • Able to show good judgment and instincts in decision making
    • Able to prioritize and perform in complex, fast-paced situations

    Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
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