• Sr. Manager, Program Management, Facilities

    Location US-WA-Seattle
    Posted Date 5 months ago(10/16/2018 3:26 PM)
    Job ID
    712343
    Company/Location (search) : Country (Full Name)
    United States
  • Job Description

    Prime Air is looking for an experienced and creative Sr. Manager, Program Management to manage our existing facilities and support our continued growth. This person will partner closely with all teams to understand and support short, mid, and long term organizational needs. This person has experience is complex multidisciplinary operations and zoning requirements.


    The successful candidate must be comfortable operating on both the strategic and tactical levels, simultaneously acting as an internal customer relationship manager, educator, analyst, solutions architect, and implementer. A proven track-record, expertise, and passion for facilities management with strong financial acumen is critical.
    The optimal candidate excels within an entrepreneurial culture – providing vision, leadership, and flexibility. This candidate dives deep into details, provides clear direction/recommendations and fosters transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause.

    • Drive strategy and direction for site operations consistent with global program guidelines and vision; think globally, execute locally.
    • Support the creation and delivery of operational objectives, facilities services, programs and contracts in the portfolio.
    • Provide strategic direction to facilities management teams (direct reports and outsourced vendor teams) who oversee facilities operations.
    • Accountable for annual budget development, financial variance reports and operations analysis.
    • Assures capital projects, operations projects and reconfigurations are managed by facilities teams with outstanding customer service.
    • Further develops standards and procedures as business and customer needs evolve.
    • Partner with space management teams on new initiatives, site retrofits, etc.
    • Partner with procurement on opportunities to RFP and/or negotiate service contracts.
    • Drive and support special projects and strategic initiatives for the portfolio.
    • Work with corporate legal counsel to manage contracts and day to day operations where applicable.
    • Establishes trust and maintains open, positive relationships with team and customers.
    • Conducts regular, formal site condition inspections and develops solutions for systemic needs.
    • Collaborate with global peers to ensure consistency, lessons learned, and best practices across regions.
    Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf

    Basic Qualifications

    • A minimum of 15 years professional real estate / facilities experience required - a significant portion of which should demonstrate success in managing complex facilities and rapid growth
    • Demonstrated experience as a leader with 7+ years of senior management responsibilities
    • Bachelor’s degree in related field

    Preferred Qualifications

    • Experience building and managing a team or department within a startup or entrepreneurial setting
    • Exceptional communication skills; ability to lead cross-functional teams through influence, advice, and modeled behavior versus micromanagement; excellent interpersonal skills; calm under pressure, able to de-escalate and effectively manage escalations at all levels of the company
    • A track record of championing speed, flexibility and frugality in the face of rapid change and extremely heavy workload
    • Solid understanding of sourcing/procurement, building systems and maintenance, vendor management and customer service;
    • Comfortable with legal terms and structures for standard commercial contracts
    • Strong ability to identify and solve ambiguous problems
    • Self-starter who sets aggressive goals and consistently gets results
    • Demonstrated ability to think strategically and successfully execute tactics
    • Effective resource management and project management skills



    Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
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