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Sr Solutions Delivery Manager

Sr Solutions Delivery Manager

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Job Description

At AWS we are changing the future of IT. As part of the core AWS account team you, the Solutions Delivery Manager, will be helping one of our customers arrive in that future. You will work across AWS teams and apply your technical and program management expertise to some of the most complex and challenging technology problems today. You will help us scope work, identify appropriate resources, set goals, track and report progress, develop schedules, and communicate to customers. You will also assess risks, anticipate bottlenecks, provide critical issue management, balance trade-offs, and encourage risk-taking to improve customer outcomes. You will evangelize on behalf of AWS and influence customers to allocate the appropriate resources to achieve their goals.

At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. You should bring a cool head, strong technical background, be detail oriented, have excellent problem solving abilities, and be an exemplary communicator. Your technical expertise and operational excellence will influence your team’s decisions and help us drive secure and robust customer solutions. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. We want you to be passionate about delivering a great customer experience, and love contributing to a team goal.

Basic Qualifications

• 7+ years leading transformation of a complex, large scale, IT/technical/engineering programs
• 3+ years in a client facing role
• Cloud computing and/or modern devops experience
• Bachelor's degree in Science, Technology, Engineering, Math (“STEM” majors) or equivalent experience (Computer Science preferred)

Preferred Qualifications

• Superior written and verbal communication skills
• Demonstrated ability to effectively deliver information at the C-suite/VP level
• Experience working with current web technologies (especially Cloud)
• Self-motivated problem solver; able to thrive in a dynamic and customer-focused environment
• Strong organizational and troubleshooting skills with precise attention to detail
• Demonstrated ability to maintain composure in stressful situations, responds to customer needs quickly and effectively, adapts to change
• Highly analytical, technically proficient, and able to learn new tools and software quickly
• Strong listening skills; demonstrated ability to ask effective questions
• Direct experience implementing AWS/cloud services
• Deep understanding of software development/engineering lifecycle from conception to delivery
• Demonstrated leadership through influence
• Prior experience working with or managing large technical programs, particularly at high growth startups or Fortune 500 companies
• Working experience as a SCRUM master or leading a SAFe program
• Prior experience working in a Sales organization

Amazon is an Equal Opportunity-Affirmative Action Employer - Female/Minority/Disability/Veteran/Gender Identity/Sexual Orientation