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Technical Program Manager

Technical Program Manager

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Job Description

This opportunity is as a Technical Program Manager (TPM) within Audible’s Amazon Program. The Amazon Program is responsible for the relationship and integration of Audible and Amazon products. We enable users to experience Audible through Amazon properties including Echo, Fire tablets, and This team designs and builds architectures for products that deliver Audible content to users in all sorts of new application domains using back-end services as well as our content on end-user devices and platforms such as iOS, Android, Web, Alexa devices like Echo and more.
The team we’re specifically hiring for focuses on tapping the unrealized opportunity landscape within Amazon, where the Audible listening experience still remains unknown to many of our potential customers. Amazon is a vast playground for Audible to experiment and improve upon disruptive customer experiences and add new levels of profitable growth. Increasing Audible awareness among Amazon customers, especially Prime subscribers is the key goal for the team. The team works closely with many other Amazon teams including Search, Personalization, Digital Payments, and Services to build Audible-specific acquisition, engagement, and retention flows.

We need your help to manage projects and processes that will help bring more customers to Audible through our Amazon touch-points.

  • Play a leading role in running the delivery of large cross functional projects spanning teams and divisions in Audible and outside of Audible (Amazon teams).
  • Collaborate to define core business objectives in order to deliver the best product, program or project with the most efficient use of company resources.
  • Work with cross functional teams – technology, business and operations to lead multiple projects that have conflicting needs / priorities, from concept to launch.
  • Work with technical astuteness, be detailed oriented and proactive in seeking opens in the projects and drive subsequent closure.
  • Communicate project risks, progress, launches and retrospectives across all stakeholders and teams – consistently and transparently.
  • Strive constantly to improve and establish a new bar in performance (using objective metrics) in project execution.

Basic Qualifications

  • Bachelors Degree
  • 5+ years experience in technology project coordination and delivery of distributed multi-tier applications.
  • 2+ years experience managing agile software projects across multiple and geographically distributed teams.
  • Be able to thrive in an ambiguous environment - where change is the only constant.
  • Detailed oriented to ensure that project success is paramount.
  • Strong verbal and communication skills.
  • Strong experience in creating or redesigning, rolling out and executing organizational processes.
  • Strong analytical skills and an out of the box thinker.
  • Self-starter with the ability to multi-task and work in a very rapidly changing environment
  • Be able to disagree, yet align, when dealing with different stakeholders.
  • Ability to work well with clients and juggle competing demands.
  • Results oriented and with a strong customer focus.

Preferred Qualifications

  • Scrum / Agile training with 2+ experience in running scrums, sprint grooming & planning, and reviewing agile project metrics.
  • Prior experience in delivering service oriented (SOA) distributed systems
  • Experience delivering mobile device software and/or retail web applications is highly preferred.

Audible is an Equal Opportunity Employer-Minority/ Female/ Disability/ Vet