Returning Candidate?

Technical Program Manager

Technical Program Manager

Job ID 
Posted Date 

Job Description

Join the Headline Search Ads team at Amazon - and build the next generation of self-service advertising products and platform for Amazon vendors. Amazon is investing in technology to unleash superior funnel insight with the purpose of driving return on investment for all advertisers, while powering a better shopping experience with more relevant ads for Amazon retail customers. We are doing this with innovative advertising experiences, both free and paid tools, all backed by Amazon's scale and commitment to customer experience. This is an opportunity to come in at the ground floor for what is becoming a core part of the overall Amazon business strategy.

The Headline Search Ads team is seeking a Senior Technical Program Manager to oversee major initiatives that are essential across the self-service Search advertising platform. You will work closely with the Ad engineering team in delivering on our product investments, plus other engineering teams in coordinating key deliverables. You will also work closely with our sales and service teams, plus advertiser and developer customers.

Yield Management is comprised of the set of software technologies empowering our advertisers’ campaigns to obtain a high return on investment, while at the same time maximizing Amazon value and overall inventory monetization. More than just re-implementing the same old solutions already in use in the ad tech industry, this role will challenge you at thinking through new and creative ways to achieve this objective given Amazon’s unique status as the prime internet retail property and Amazon Marketing Services’ unique array of ad products. Your team will work in partnership with various stakeholders including Research Science, to engineer these solutions for scale, efficiency, and in a way that fulfills our customer’s objectives.

As a Senior Technical Program Manager, you will be 100% focused on the customer, understanding their needs and requirements, plus anticipating future trends that will serve their needs. You will also be excellent at driving results, being able to coordinate large, multi-functional projects on-time, anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance business needs versus technical constraints. You are involved in defining or reviewing the systems-level technical design of your projects and balance near term business need with long term implications for Amazon. You rationalize technical requirements and business priorities in cross-functional teams. You manage cross-functional communication to ensure all business and technical stakeholder’s needs are aligned.

The right candidate will possess a strong program management background, will have demonstrated experience leading medium to large products and projects, and will have a well-rounded background in current web technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. Maturity, high judgment, negotiation skills, ability to influence and leadership are essential to success in this role. You will be data-driven and analytical. You constantly strive to expand our understanding of the metrics that drive our business and growth aspirations. Lastly, your communication skills - both verbal and written - are excellent, and you will be able to clearly communicate at all levels in the organization, including senior management.

Basic Qualifications

  • 7+ years Program Management experience in digital advertising, online services or related industry
  • Bachelors degree
  • Experience defining projects, collecting requirements, writing detailed functional and test specifications, coordinating efforts to scope, schedule and deploy new features sets
  • Experience in analyzing cost/benefit of feature selection
  • Experience in on-time and on-budget delivery of large complex software or hardware projects.
  • Ability to operate and thrive with partial information and ambiguity
  • Excellent time management, resource management and planning skills
  • Ability to proactively identify upcoming risks, issues, and bottlenecks and resolve issues that sometimes cross departmental boundaries

Preferred Qualifications

  • The ideal candidate is a creative, demonstrated leader/manager with strong analytical skills. This opportunity requires excellent technical, problem-solving, and communication skills. Candidates should have experience defining projects, collecting requirements, writing detailed functional specifications, coordinating efforts to scope, schedule, and deploy new features sets; as well as analyzing cost/benefit of feature selection.
  • An advanced degree in one of these fields is strongly preferred.
  • The successful candidate will have a customer focus, a diverse work experience, and a business curiosity/strategic viewpoint. The candidate will have strong analytical skills, an attention to detail, good judgment, strong oral and written communication skills, and the ability to self-start and self-motivate. Understanding of customer intelligence practices, profiling/segmentation and predictive modeling is a plus.
  • The candidate should be fluent in standard software, including Excel, Word, and SQL. Prior software development and program management experience is a plus.