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Senior Program Manager, Alexa

Senior Program Manager, Alexa

Job ID 
614276
Location 
US-CA-Santa Barbara
Posted Date 
2/20/2018

Job Description

Alexa is Amazon’s groundbreaking virtual assistant designed for voice interactions. We believe voice is the most natural interface for interacting with technology across many domains. We are looking for a Senior Program Manager to join our team located in beautiful Santa Barbara, CA.
As a Senior Program Manager, you will work across Alexa to coordinate wide ranging initiatives to improve Alexa's Q&A capabilities. In this highly visible role, you will work across teams to coordinate our data processing, storing, transforming, and reporting -- all geared toward building scalable processes to power our internal analytics. Lastly, you will understand the Alexa data architecture & tools and serve as an expert that others across the organization can come to for answers.
A successful candidate will be a senior level individual contributor that excels at influencing without authority, dealing with ambiguity and is capable of operating at all levels. They will possess a strong attention to detail, a reputation as someone who focuses on the customer, brings simplified solutions to complex problems and does what they say they will do.

Key Responsibilities:
  • Organize a large number of resources successfully
  • Act as the point of contact for leaders across the group
  • Coordinate projects with 100+ individuals across Alexa
  • Dive deep on complex data issues and simplify our future processes
  • Create stakeholder facing metrics and reporting
  • Identify program goals and strategic initiatives 1-3 years out
  • Provide leadership and mentoring to more junior members of the team




Basic Qualifications

  • Bachelor's degree
  • 1+ years of work experience

Preferred Qualifications

  • MBA or Master’s degree
  • 5+ years of experience creating and managing programs end to end
  • Passion for creating innovative solutions for customers
  • History of teamwork and willingness to roll up one’s sleeves to get the job done.
  • Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment
  • Previous experience working on confidential high-tech programs and/or products
  • Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives
  • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions
  • High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously
  • Demonstrated ability to understand and discuss technical concepts, manage tradeoffs
  • Project/Program Management or Agile Certification
  • Team Management experience

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation