• Area Manager

    Location US-WI-Madison
    Posted Date 4 months ago(1/19/2018 4:03 PM)
    Job ID
  • Job Description

    At Shopbop, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Shopbop is seeking an Area Manager for our Fulfillment Center in Madison, WI.

    This position will support our Outbound operations is a 2nd Shift opportunity. The schedule will is as follows: Wednesday (10a-9p), Thursday (10a-9p), Friday (10a-9p) and Saturday (8a-7p).

    Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.

    • Review forecasts and determine your productivity requirements to meet the overall building objectives.
    • Partner with other Area Managers to manage labor, ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
    • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
    • Proactively identify and lead process improvement initiatives.


    You and your team of warehouse associates are responsible for getting Shopbop customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.

    • Lift and move totes up to 49 pounds each
    • Regular bending, lifting, stretching and reaching both below the waist and above the head
    • Walking in the FC and around area with great frequency
    • Must be able to stand/walk for up to 10-12 hours
    • Should be able to work in environments with variable noise levels, lighting conditions and temperature variation
    • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

    Basic Qualifications

    • A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience
    • Direct management experience for employees and their performance
    • Experience with performance metrics and process improvement (how, when, who)
    • Candidates must be flexible to work shifts that may include evenings or weekends

    Preferred Qualifications

    • Degree in Business Management, Operations or related field is a plus
    • Management of a minimum of 15 employees (including payroll, performance management, work-flow assignment)
    • Lean process, Kaizen, Six Sigma, process improvement experience
    • Interest in long-term career development through new assignments with Shopbop and/or Amazon

    Shopbop offers competitive packages, growth potential and a challenging and exciting work environment.

    About Shopbop | East Dane
    Shopbop is the global online retail destination for style inspiration and discovery, offering women all over the world a comprehensive hand-picked selection of ready-to-wear and accessories from over 1,000 established and emerging designers. Shopbop debuts new arrivals, compelling editorial content and styling guidance daily. Launched in 2013, brother site East Dane, a division of BOP LLC, is the international online menswear resource featuring an unmatched selection from leading and up-and-coming labels as well as engaging editorials and a seamless shopping experience. Shopbop | East Dane provides world-class customer service, fast, free global shipping worldwide and free returns in the U.S. and Canada.

    Shopbop | East Dane is at the intersection of ecommerce, fashion and technology. We promote a collaborative culture, as our teams cooperate across departments within Shopbop | East Dane and Amazon to continually innovate in an effort to better serve our global customer. You’ll work with big thinkers on projects that leave a mark on our organization, as well as on the broader technology, retail, and fashion teams. Shopbop | East Dane is at the cutting edge of e-commerce, and we are driven to be the daily destination inspiring fashion worldwide, merging a comprehensive brand list and strong editorial perspective with an easy-to-shop, sure-to-delight user experience.

    In 2006, BOP LLC was acquired by Amazon.com, Inc., the world's largest internet retailer, enabling Shopbop to expand its services to enhance the customer experience. As a part of the Amazon.com Inc. groups of companies, Shopbop & East Dane are globally recognized and trusted fashion retailers that sell only quality, authentic designer merchandise

    Shopbop | East Dane is an Equal Opportunity Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
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