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Windows Systems Engineer

Windows Systems Engineer

Job ID 
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Job Description

Are you a Systems Administrator with a deep understanding of the Windows Operating System (Server 2008, 2012, 2016, Win7 and Win10), working knowledge of Active Directory, Exchange, SCCM, SCOM? Can you provide high-availability operational support and automate solutions that empower customers and reduce support costs? If the answer to these questions is YES, then the Corporate Systems team at Amazon Web Services wants to talk to you.

The Corporate Systems team mission is to deliver robust, highly available, and easy to use services to our internal customers across the global enterprise. We are looking for an administrator who is an expert in deep-dive understanding of the Windows Operating System, with a focus on automation, high availability and remote managed services. As a Systems Engineer you will help design and build the future of server and client maintenance automation at Amazon while working closely with the current global infrastructure. To be successful in this position you must have a strong desire to automate, lead, and be comfortable taking initiative.

You will be responsible for implementation, monitoring and maintaining the server and client systems that all Amazonians depend on. This role will also likely include capacity planning, project coordination, and providing on-call technical support.

Basic Qualifications

This position requires the applicant selected to obtain and maintain a Top Secret security clearance with Sensitive Compartmented Information (TS/SCI) eligibility and access. A US Government administered polygraph examination will be required. Current TS eligibility is required to start; however, the applicant selected will be subject to a Single-Scope Background Investigation (SSBI) and must meet eligibility requirements for access to classified national security information. Applicants with a current SSBI, SBPR or PPR, may be eligible for crossover in accordance with ICPG 704.4.

- Bachelors Degree in Computer Science or related field, or 5+ years relevant work experience.
- 3+ years supporting Microsoft Active Directory in an Enterprise Environment
- 1-2 years supporting Microsoft Exchange or other Collaboration Suite (1,000 users or more)
- Demonstrable expertise around specifying, designing, and/or implementing system health, performance monitoring tools, and software management tools for 24x7 environments.
- Excellent TCP/IP networking fundamentals and extensive experience in the application of IP protocols. Such as: DNS (Active Directory and BIND), DHCP, NTP, SMTP, SNMP, and SIP.
- Extend existing automation and system management tools and processes that reduce manual efforts and increase overall efficiency.
- Strong leadership skills and a successful track record of driving projects to completion
- Knowledge of Server and Infrastructure Backup Methodologies and Practices
- Demonstrable track record dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
- Clear, professional communication skills able to contribute to team discussions, knowing when to contribute, when to listen, and when to ask questions.

Preferred Qualifications

- 1-2 years Administrating Linux-based systems
- Knowledge of and experience with Configuration Management Process such as IT Infrastructure Library (ITIL) in an Enterprise Environment
- Able to create and collaborate with others on the creation and maintenance of technical documentation such as Standard Operating Procedures, Runbooks, Job Sheets, etc.
- Demonstrable knowledge designing and troubleshooting authentication solutions using PKI.
- Experience with IT Security Vulnerability Management tools such as eEye Retina or Nessus
- Ability to program to solve problems and automate repetitive tasks in a common scripting or programming language such as Python, Ruby, Perl, PowerShell, and/or VBScript.
- Experience with Linux based LDAP solutions

*Please email AWS Recruiter, Jessica Lattanzi ( if you have questions.