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Sr. Voice Interaction Designer, Alexa Skills

Sr. Voice Interaction Designer, Alexa Skills

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Job Description

"Alexa, find me an awesome designer!"

We believe in creating voice-first experiences that deliver convenience to the lives of our customers. We design engaging interactions for customers to use just their voice to access their favorite services and products wherever they are.
Sound fun? Then the Alexa Skills Studio(Lantern) team wants to “talk” to you. Our mission is to push the envelope of what is possible and how far device experiences can go.

As a Senior Voice UX Designer, you will lead, define, teach, and drive excellence for spoken language and multimodal interfaces for high engaging skills that the team implements.

You are a people-focused innovator and leader. You’ll be expected to create attractive and rich approaches for exciting and ambitious ideas that we haven’t even thought of yet. You are extremely proactive, as you will regularly find yourself in uncharted territory where the key to your success will be anticipating the future. You are a collaborator and facilitator, and will be working side-by-side with other designer, product managers, and engineers to bring great designs to life. And most importantly, you are exceptional at creating and presenting spoken and multimodal experiences, testing and iterating to strong and inspiring designs.

We are looking for a designer who can:
  • Use rock-solid methods and techniques to produce the right UX artifacts for every given design situation
  • Confidently explain design rationale in teaching sessions and in executive-level reviews
  • Combine experience, research, and analysis of information and data to inform UX improvement
  • Appreciate and pursue great end-to-end experiences, paying attention to flow, context, micro-interactions, performance, and change
  • Speak authoritatively on concepts of voice interaction design in daily iterations with product managers, engineers, and third-part partners
  • Thrive in a nimble, start-up like environment
  • Communicate clearly and think quickly

Basic Qualifications

  • 7+ years of professional experience as an interactive designer/user experience designer
  • Bachelor’s Degree or equivalent professional experience.
  • 5+ years of User Experience design skill set including data-driven analytics capabilities.
  • Experience working and training across teams and organization
  • 5+ years of experience to analyze and synthesize data and feedback from customers, product management, engineering, and marketing
  • Experience presenting to and effectively advising senior management

Preferred Qualifications

  • Degree in design or related fields preferred
  • Recent experience with complex voice or multimodal speech interfaces
  • Ability to prototype voice user experiences with available tools
  • Professional portfolio of UX design that demonstrates creativity, problem-solving, and ability to ship
  • A working understanding of speech and language technologies, expertise in human-computer interaction
  • Ability to perform data analysis
  • Experience with agile/scrum
  • Experience designing for multiple modalities and domains
  • A strong set of principles, practices, and philosophies that span business, technology, and design and the ability to use and present them with eloquence and precision.
  • Experience shipping innovative, successful consumer voice products
  • Unwavering attention to detail with an acute awareness that everything counts
  • Relentless desire for innovation, balanced with business needs, and customer expectations
  • Committed to learning and expanding professional and technical knowledge.
  • Background in script writing, creative writing, or game design is a plus

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.