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Quality Assurance Associate

Quality Assurance Associate

Job ID 
593177
Location 
US-SC-North Charleston
Posted Date 
11/10/2017

Job Description

The Quality Assurance Associate will quickly analyze print book file quality and make decisions based on specifications and instructions. The QA associate is responsible for final file quality and should be able to accurately determine whether something passes or fails according to specifications, have strong attention to detail, and the ability to adapt to updated instructions. The candidate should be professional, work autonomously, navigate effectively through a decision-driven workflow, and be able to track data through Excel. This position is an entry-level position.

The shift for this position will be 10:30 AM - 7:00 PM Sunday - Thursday.

Primary Objectives

  • Perform quick, visual reviews of print book files based on specifications and training
  • Perform repetitive tasks that will require the individual to make judgment-based decisions based on guidelines provided in the standard operating procedures (SOPs)
  • Compare each task against specifications outlined in SOPs
  • Within general workflow guidelines, work autonomously to meet targets and timelines
  • Perform tasks using fair judgment in understanding instructions provided by the Subject Matter Experts, managers, or SOPs
  • Effectively communicate questions to Quality Assurance Specialists and Quality Assurance Leads
  • Record data based on daily work using Excel

Basic Qualifications

  • Functioning knowledge of Microsoft systems including: Word, Excel
  • Fluent English language skills (spoken and written)
  • Ability to meet deadlines in a fast-paced work environment driven by software systems and processes
  • Ability to trouble-shoot and make visual quick decisions based on training
  • Ability to work weekends

Preferred Qualifications

  • Knowledge/experience in publishing industry would be preferred
  • Experience in quality assurance
  • Experience in tracking data
  • Fluent in second language, in addition to fluent English (spoken and written)
  • Aptitude to quickly learn new systems and software
  • Ability to multi-task and prioritize, with strong organizational and follow-up skills

CreateSpace is part of the Amazon group of companies and is an Equal Opportunity-Affirmative Action Employer – Minority/Female/Disability/Vet Gender Identity / Sexual Orientation.