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Merchandising Manager

Merchandising Manager

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Job Description

The Audible Content Discovery & Engagement team is looking for a smart, creative, and results-oriented marketer to manage and enhance the shopping experience for Audible customers on Amazon surfaces (, Fire devices, Alexa) and apps. This will include both day-to-day merchandising of audio content and leadership in defining long-term shopping upgrades that will better serve our customers. The right candidate will demonstrate a creative and editorial mind, strong writing skills, and tireless attention to detail, as well as sound business sense, the ability to work quickly and under pressure, and a knack for getting things done in partnership with other teams. In this role, they will execute editorial and promotional customer-facing campaigns to drive engagement and revenue, pull business data to analyze campaign results, and leverage insights to drive shopping experience upgrades in partnership with Product and Tech. The right candidate will need to approach tasks strategically: how can we scale what’s working, how can we reach the greatest number of well-targeted customers, and – most importantly – how can we maximize customer delight with the Audible service.

  • Deploying content marketing communications and promotions to drive customer engagement and increase long-term member retention
  • Conceiving and creating new content discovery programs and promotions, in keeping with the standards of Audible’s editorial voice
  • Building promotional pages, emails, and action incentives using our proprietary tools
  • Managing the details of highly visible editorial features with an always-on holistic eye to our multi-faceted member experience, which varies by member type, device, and geolocation
  • Curating a thoughtful and zeitgeist-aware discovery experience for our members, with a constant eye to iterating and improving the overall member experience
  • Using data and analytics to inform campaigns, report on results, and drive shopping innovations
  • Lead cross-surface editorial/promotional campaigns and participate in teammates’ campaigns

Basic Qualifications

  • Minimum of 5 years’ experience in online marketing/merchandising
  • Excellent verbal and written communication skills
  • Strong organizational and leadership skills with the proven ability to handle multiple projects and deliver results in a fast-paced environment
  • Passion for books and pop culture, with a strong editorial sense
  • Strong analytical capability and a solid understanding of success metrics
  • Ability to think both strategically and tactically
  • Ability to define business requirements for technical partners
  • Proficient in MS Office, with demonstrated ability to pick up new tools
  • Must be a self-starter, creative thinker, and quick learner

Preferred Qualifications

  • E-commerce experience
  • Knowledge of and/or experience in the media industry
  • Basic HTML skills and a general understanding of web development
  • Background in online entertainment

We have a comprehensive benefits package. Here are some of the fun and meaningful perks we offer:
  • Daily catered lunch, Monday breakfast and juice bar, snacks and Friday happy hours
  • Free onsite gym and 25% fitness reimbursement
  • Seasonal sports clubs - basketball, hockey, soccer, volleyball, softball and more
  • Company sponsored events
  • Transit reimbursement, paid parking and shuttle service
  • Tuition assistance
  • Annual Amazon discount
  • Meaningful community involvement opportunities including mentoring interns, literacy tutoring and Audible Scholars, along with collaboration on start-up projects incubating in Newark
  • Venture Partners

Audible, Inc. is the world’s largest seller and producer of spoken audio entertainment, information and educational programming. Since inventing and commercializing the first portable digital audio player in 1997, our focus on technological innovation and superior programming has earned us millions of subscribers around the world. We’re an Amazon subsidiary with a presence on four different continents, yet we maintain a startup vibe and small company feel. We offer more than 375,000 downloadable audiobooks, audio editions of periodicals, and other programs, and an escalating array of listening products that enrich daily life for a growing population of people who want to be more productive, well-informed, and thoughtfully entertained.

Audible is an Equal Opportunity Employer-Minority/ Female/ Disability/ Vet