Technical Program Manager

1 month ago
Job ID

Job Description

If you love the challenge of managing complex large-scale technology programs and thrive juggling multiple cross-team projects, we would like to hear from you.

We are Amazon's Finance Technology, the people behind the technology that supports the largest ERP in the world. We are seeking a star Technical Program Manager with a passion for operational excellence. Raising the bar for security standards and operational goals will be your prerogative. A deep understanding of both systems and DB support engineering is a strong preference.

This role requires working with business owners and other technical teams across the organization to define requirements, identify dependencies, architect solutions and manage timelines. It involves regular communication with senior management on roadmaps, progress, risks and change control. At the core of the position is a combination of excellence in design, planning and execution. You must be able to command the intellectual respect of engineers as well as run extremely effective projects on compressed timelines while dealing with ambiguity with grace and maturity.

• Manage multiple competing cross-functional projects/programs simultaneously.
• Define metrics, KPI's and reporting tools that describe our needs in business scaling, customer satisfaction and operational excellence.
• Interact with engineers, program managers, and senior management on a daily basis
• Run scrums, meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
• Establish processes for requisition, justification, prioritization, scaling, de-scaling, re-purposing of production infrastructure.
• Ensure consistency in deployed configurations and track exceptions for follow up
• Work with engineers to develop detailed and creative solutions to complex problems, while keeping a watchful eye on timelines.

Basic Qualifications

• BS or MS degree in a technical discipline or equivalent experience in an IT-related field.
• 3+ years of relevant work experience in System Engineering or DevOps
• Excellent problem-solving skills
• Experience building processes, project management, and working with development and operation teams
• Excellent organizational skills and project tracking abilities; strong focus and attention to detail; the ability to work in a very fast-paced, modular, and energetic environment, yet able to maintain high quality standards; project/task prioritization and schedule development.
• Excellent interpersonal and communication skills (both verbal and written) and proven ability to work effectively with all organizational levels.
• Relentless passion for frugality and out-of-the-box analysis.
• Ability to succeed and thrive in an entrepreneurial environment and not be hindered by ambiguity or competing priorities
• Demonstrated ability to influence and develop productive working relationships with resources and dependent teams

Preferred Qualifications

• Experience in Linux and Windows OS based systems is a plus.
• Experience in secure systems operations is a plus.
• Experience with AWS a plus

Amazon is an Equal Opportunity-Affirmative Action Employer - Female/Minority/Disability/Veteran/Gender Identity/Sexual Orientation.

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